Privacy Policy

Privacy Policy

1. Introduction

  • Welcome to JewelsCraft.store. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.

2. Information Collection

  • Personal Information: We collect personal information that you provide to us when you place an order, create an account, or contact us. This may include your name, contact details (email, phone number), shipping address, and payment information.
  • Usage Data: We may also collect information about how you interact with our website, including IP address, browser type, and pages visited. This helps us improve our services and user experience.

3. Use of Information

  • Order Processing: We use your personal information to process and fulfill your orders, including handling payments and delivering products.
  • Customer Service: Your contact information may be used to respond to inquiries, resolve issues, or provide support related to your orders.
  • Marketing: With your consent, we may use your contact details to send promotional materials and updates about our products. You can opt-out of marketing communications at any time.

4. Data Protection

  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

  • We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and delivery services. These parties are contractually obligated to protect your information and use it only for the purposes specified.

6. Cookies and Tracking Technologies

  • Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and track site usage. You can manage your cookie preferences through your browser settings.

7. Your Rights

  • Access and Correction: You have the right to access and update your personal information held by us. If you believe any information is incorrect or incomplete, please contact us to request corrections.
  • Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us directly.

8. Data Retention

  • We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website.

10. Contact Us

  • If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us through our WhatsApp number or email.